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Law Society Accredited Personal Injury Solicitors - No Win, No Fee ClaimsOur dedication to quality means that we promise to deliver a fast, friendly and efficient service combined with sound legal advice. When you instruct us your claim will be reviewed and allocated to a solicitor with expertise in that area of personal injury. We have 50+ solicitors to choose from so you can be assured we will have the necessary skill and expertise to handle your case. We deliver a complete service involving the expert preparation and presentation of your legal claim. We work using sophisticated IT systems developed in house and we are happy to communicate with you by e-mail, phone, or letters you indicate your preference. We also work to internal service standards and quality control. This means that you can expect to have all telephone calls returned the same day and written communication within 3 days, although it is often sooner. We monitor cases internally to ensure they are progressed properly and all lawyers are supervised by other more experienced team leaders and partner to ensure high standards are maintained. We place great emphasis on continuing legal education for all our staff and solicitors to ensure skills are kept up to date. We keep under review work loads and file numbers being dealt with by our solicitors to ensure your case receives prompt attention. On the conclusion of every case we send out a client satisfaction survey because we want to know your comments and how we can improve. Analysis of the results for all of 2006 showed that our clients in personal injury rated 98% satisfaction within 13 of the 16 areas the survey covered. We pride ourselves at being at the cutting edge of personal injury work which can be seen from our list of recent personal injury compensation cases. We are unique as a personal injury department having skills to cover all types of claims. Ring or email our personal injury department to request your free guide to any area of personal injury law. Call 0800 0384 384 now for a free consultation with a Pannone Personal Injury Solicitor or Lawyer. |




