Our Service Standards

 

 

Time spent at work is a central component of our lives. The impact of increasingly complex employment law in the workplace is far-reaching.

Our team of employment law solicitors can help you to ensure that your employment rights are understood, protected and where necessary upheld by litigation.

We will provide a single point of reference for advice and practical assistance on any employment-related issue. Responsiveness and commitment to achieve a successful outcome as swiftly as we can are key elements of the department's service.

If you ask us to act for you we will:

  • provide you with a clear explanation of how we will charge you for the work which we do
  • make sure we discuss with you how you will fund our work and whether there are any options such as legal expenses insurance available to you
  • provide you with an estimate of the costs and expenses we think you are likely to incur
  • warn you in good time if we think costs or expenses are likely to exceed our original estimate, explain why this has happened, and provide you with a new costs estimate
  • provide you with an assessment of your prospects of a successful outcome and notify you if, at any time, that assessment changes
  • provide you with a cost/benefit analysis for the work which we carry out for you
  • notify you promptly of any developments and keep you up to date with the progress of your case or other work we are doing for you
  • respond to your queries as quickly and cost effectively as we can, either by telephone or email
  • provide you with details of our procedure for handling complaints
  • aim to achieve the best outcome for you, whatever that may be

Employment law solicitors

To arrange a discussion with an employment law solicitor click here or call us on 0800 840 4929. We are available to take your call twenty four hours a day, seven days a week.