The Product Liability team have extensive experience advising clients in relation to all aspects of product liability and product safety.
Our team's expertise lies across both our Regulatory and Dispute Resolution teams. Our cross departmental expertise ensures that our clients receive comprehensive and streamlined advice at all times in what can often be urgent situations.
We are able to advise in relation to all aspects of product liability from civil issues of contract, negligence and consumer protection to criminal offences, enforcement, recalls and penalties. In addition to advising clients where product recall may be an immediate concern, we can also advise in relation to minimising the risk of claims.
We advise clients across a range of sectors including retail, manufacturing and energy. Pannone is one of the few law firms in the North West which has expertise and credibility in this specialist field.
As well as providing legal expertise, we are able to assist clients with practical issues which can be of equal importance in product liability matters, for example, notifying insurers and dealing with the media. We recognise that a swift and decisive response to issues arising from potentially faulty products is essential to protect our clients' reputations and brands. Our primary concern is to understand our clients' businesses and give robust and immediate advice.
We will work with your PR teams or introduce you to the right team to help minimise any adverse publicity arising from a recall. We understand how important reputation management is to our clients. Reputations can be lost overnight if situations are not handled appropriately.
Product liability issues often involve multi-party actions and span several jurisdictions. Pannone have a network of international lawyers in over 20 countries through the Pannone Law Group giving the Product Liability team direct access to expert advice where the issues span different jurisdictions.
For more information on the Pannone Law Group please click here.
Our experience
Recent cases have involved:
- acting for a well known high street retailer in respect of alleged breaches of the General Product Safety Regulations concerning an item of children's clothing
- acting for a manufacturer of building products and orchestrating and advising in relation to a product recall issue across 22 different territories
- acting for a well known manufacturer of food and drink and advising in relation to a potentially very high profile product recall issue
- acting for a major European manufacturer and distributor who had been supplied with defective plastics products, resulting in claims for compensation by the ultimate consumers. The claims were successfully settled at mediation
To speak with a solicitor in the Product Liability team please click here or call us on 0800 840 4929.


