Stephen is a Legal Executive specialising in travel and holiday law claims.
Stephen specialises in overseas accident and illness claims and prior to joining Pannone in 2009 spent six years working in-house for a major tour operator. Stephen’s background as a defendant allows him to identify key issues in the assessment and progression of his claims.
Stephen has a wealth of experience in dealing with claims under the Package Travel Regulations, Athens Convention, Montreal Convention, and the Consumer Credit Act. Stephen also has experience in dealing with large group illness litigation.
Best career moment: Successfully securing compensation for a client who was injured when she slipped and fell at an exclusive hotel in New York. The client had previously instructed another firm of solicitors who were unfamiliar with overseas claims and who, upon receiving a denial of liability, advised the client that they were unable to progress her claim further. The claim was successful following Stephen’s involvement and compensation was secured.
Notable cases include:
- Representing a client who was injured onboard an aircraft when she was struck on the head by a piece of luggage which had fallen from the overhead locker
- Representing a client who tripped on a piece of loose carpet on the steps of a transfer coach
- Representing a number of families who had contracted gastric illness whilst on all inclusive holidays.
Stephen is a Fellow of the Institute of Legal Executives has an A Level in law and has over six years of litigation experience. He is also a member of TATLA (Travel and Tourism Lawyers Association).
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